Information technology - Service management, Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

Publisher:
Standards Australia / SNZ

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

SA/SNZ TS ISO/IEC 20000.11:2023 identically adopts ISO/IEC TS 20000 11:2021, which provides guidance on the relationship between ISO/IEC 20000 1 and a commonly used service management framework, ITIL 4. It can be used by any organization or person wishing to understand how ITIL can be used with ISO/IEC 20000 1.

Edition :	1st
File Size :	1 file , 3.7 MB
ISBN(s) :	9781761390760
Note :	This product is unavailable in Ukraine, Russia, Belarus
Number of Pages :	54
Product Code(s) :	10292742, 10292743, 10292744
Published :	02/24/2023

SA/SNZ TS ISO/IEC 20000.11:2023 PDF

Information technology - Service management, Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

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